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Customer Review

CUSTOMER OVERVIEW

NicheRMS was first deployed in 1999 at Thunder Bay Police in Ontario, Canada. NicheRMS is now one of the most widely used, fully integrated operational policing systems in the English-speaking world.

Customer facts:

  • NicheRMS is used by police services in the United States, Canada, England and Wales, Northern Ireland, and Australia.
  • More than 119,000 sworn officers are now using NicheRMS. Current implementation projects will see this number rise to nearly 130,000.
  • One third of the largest police services in the English-speaking world are using NicheRMS.
  • Three customers with more than 7,500 sworn officers.
  • Eight customers with 3,000 to 7,500 sworn officers.
  • Eighteen customers with 1,000 to 3,000 sworn officers.

The Niche Records Management System is the market leading integrated policing application in Canada, the UK and Australia.


For more details on our customers please see the Customers section.

Queensland Police Service (Australia) uses Niche RMS to support all its operational policing. Niche RMS replaced more than 230 existing systems.

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